We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and applicable state and territory privacy legislation.

We may collect the following types of personal information:

  • Name and contact details (email address, phone number)
  • Property address and details you provide during consultation
  • Information about your property goals and circumstances
  • Website usage data and analytics

We use your personal information to:

  • Provide property eligibility consultations and advice
  • Research zoning and planning controls relevant to your property
  • Communicate with you about your enquiry
  • Improve our services and website experience

We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your property details and personal information remain confidential and are only used to provide you with our services.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:

  • Secure, encrypted storage of personal data
  • Limited access to personal information on a need-to-know basis
  • Regular review of our security practices

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (where applicable)
  • Make a complaint about our handling of your information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: hello@thebuilder.com.au